Safety Customers

Safety

The Equitable Gas family takes pride in its safety record and we care about your family's safety. We recommend the installation of safety devices such as fire alarms, carbon monoxide alarms and fire extinguishers. Follow the manufacturer's instructions for installation, testing and proper use; and, don't forget to have and practice an escape plan.

Natural Gas and Carbon Monoxide Emergency Procedures

  1. Leave your home immediately.
  2. From a safe distance, call Equitable Gas Company's toll-free emergency number 1-800-253-3928. Service personnel will be dispatched to your home immediately.
  3. Do not re-enter the home until the Equitable Gas service person has made the property safe.

Call Before You Dig
Whether you're laying a building foundation or just planting a tree, you must call to have any underground utility lines located before digging.

Carbon Monoxide (CO)
Carbon monoxide is also colorless and odorless and is produced when fossil fuels are burned. Although CO is not flammable, it is dangerous and can be deadly. Carbon Monoxide quickly weakens your body with flu-like symptoms such as headache, dizziness, nausea and sleepiness. Get fresh air if you are experiencing these symptoms. Open windows and doors. Follow the Emergency Procedures above.

Natural Gas
Natural Gas is colorless and odorless; however, we add an odorant that gives it a "rotten egg" smell. If you smell natural gas, do not turn lights on/off or make phone calls from inside of your home. These actions may cause a spark. Follow the Emergency Procedures above.

Check out National Safety Council for more information on making your home safe.